FAQ

Frequently Asked Questions

Under what law are you allowed to send me emails?
The protection of personal data and the delivery of marketing by email are governed in the United Kingdom by separate but related laws. In addition to data ...
Thu, 25 Oct, 2018 at 5:13 PM
What is a “corporate subscriber”?
In terms of the Privacy and Electronic Communications (EC Directive) Regulations 2003, "PECR", the subscriber is the individual or legal entity th...
Tue, 27 Nov, 2018 at 4:14 PM
Why have you not asked for my consent?
If your email address has been identified as pertaining to a "corporate subscriber" (see What is a "corporate subscriber"?), consent may...
Tue, 27 Nov, 2018 at 4:09 PM
Where did you get my email address?
We have partnerships with data providers and can provide detailed information about the source of your contact record upon request. You can find contact det...
Thu, 25 Oct, 2018 at 5:22 PM
How do I stop getting emails delivered by Merrehill?
Our direct marketing emails include an unsubscribe link to a page where you can check the email address and request that it be unsubscribed from further suc...
Mon, 10 Dec, 2018 at 5:05 PM
What is exvm.com?
Some of Merrehill's marketing output is delivered through a partner company that has a different technical infrastructure. As such, occasionally emails...
Thu, 15 Nov, 2018 at 4:54 PM
Why did I get another email after unsubscribing?
Merrehill works with a number of clients who either ask Merrehill to deliver a marketing campaign to their own mailing list, or request that Merrehill send ...
Thu, 15 Nov, 2018 at 5:02 PM
Does Merrehill sell or transfer personal data to other companies?
Our clients conduct direct marketing campaigns, which include contracting Merrehill to deliver messages by email, either to their own mailing list, such as ...
Tue, 27 Nov, 2018 at 4:27 PM
Why did a marketing email I received look like a forwarded email?
Most of the email marketing campaigns run by Merrehill on behalf of our clients include both an initial send and a follow-up send. The follow-up is the orig...
Tue, 27 Nov, 2018 at 6:43 PM
Does clicking unsubscribe cause me to receive more emails?
Merrehill sends marketing emails on behalf of a number of clients, and sometimes one recipient may be sent more than one of our clients' campaigns, due...
Mon, 13 May, 2019 at 3:44 PM